JyotiAI — Refund & Cancellation Policy

Effective date: September 28, 2026 · Last updated: September 28, 2026

Draft. Good-faith draft describing how JyotiAI's subscriptions are billed, cancelled and refunded. It is not legal advice — have a qualified professional review it before publishing.

1. Subscriptions

JyotiAI offers optional auto-renewing Premium subscriptions:

• Premium Monthly — ₹288 per month.
• Premium Annual — ₹2,880 per year.

All subscriptions are sold and billed through the Google Play Store (on Android) or the Apple App Store (on iOS). We do not process or store your card details; payment is handled entirely by the store.

2. Auto-renewal

Subscriptions renew automatically at the end of each billing period unless cancelled at least 24 hours before the period ends. Your store account is charged for renewal within 24 hours before the current period ends.

3. How to cancel

You can cancel anytime, and cancellation stops future renewals while leaving your current paid period active until it expires:

• Android (Google Play): Play Store → profile → Payments & subscriptions → Subscriptions → JyotiAI → Cancel subscription.
• iOS (App Store): Settings → your name → Subscriptions → JyotiAI → Cancel.

4. Refunds

Because billing is handled by the app stores, refunds are governed by the store's own refund policies and are requested through the store, not through us:

• Google Play: request a refund via play.google.com/store/account or Google Play's refund process. Google's standard policy generally allows a refund within 48 hours of purchase; later requests are at Google's discretion.
• Apple App Store: request a refund via reportaproblem.apple.com. Refunds are granted at Apple's discretion under its Media Services terms.

We do not separately charge you, so we cannot issue a direct refund; however, if you believe you were charged in error, contact us and we will help you raise it with the store.

5. No refunds for the free tier

JyotiAI's core features (a daily reading and a core-numbers preview) are free and require no payment. Premium is entirely optional.

6. Contact

Questions about billing or cancellation: support@jyotiai.app.

JyotiAI is published by RAHUL KALAPPATT VIMATHAN, Kochi (Ernakulam), Kerala, India. JyotiAI's readings are provided for reflection and entertainment and are not medical, legal, or financial advice.